Privacy Policy

This Privacy Policy governs the manner in which Oculus Imaging, LLC (“we” or “Oculus Imaging”) collects, uses, maintains and discloses information collected from users (each, a “User”) of the  website (“Site”). This privacy policy applies to the Site and all products and services offered by Oculus Imaging.

Personal identification information
We collect personal identification information from Users when Users register on the site, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, or phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.  User information is required to access trial based data specific for each user.  

Non-personal identification information
We also collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.  This allows us to tailor our services to the systems most used by our visitors.

Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
 

How we use collected information
Oculus Imaging collects and uses Users personal information for the following purposes:

  •  To personalize user experience
  • To allow access to secure areas of the web site
  • To send periodic emails

 We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information
We adopt appropriate data collection, storage practices, processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.  All collected data is encrypted at rest to further increase security.

Accessing, Correcting or Deleting your personal information
Oculus Imaging acknowledges that EU and Swiss individuals have the right to access the personal information that we maintain about them.  A EU or Swiss individual who seeks access, or who

  • seeks to access, confirm, correct, rectify, update, supplement, anonymise, block, restrict or delete personal information
  • seeks to object to our use of a User’s personal information;
  • has any questions about our processing of the User’s personal information; or
  • would like to transfer your personal information from us to another person or business,

should direct their query to  .  If requested to remove data, we will respond within a reasonable timeframe. We will provide a User with all rights in relation to the User’s personal information to which the User is entitled under applicable law. We do not use automated decision making regarding your personal information.

Sharing your personal information
All collected personal user data is visible to users on their settings page. We do not sell, trade, or rent User’s personal identification information to any third party.   We do not transfer user’s personal information without consent to a third party.  Should a registered user choose to request privileges to participate in a trial sponsored by a third party (“Trial Sponsor”), they must also consent to share their Name and Email address with the Trial Sponsor. Otherwise they will be given the opportunity to opt out of the trial.  

If we ever were to engage in any onward transfers of your data with third parties for a purpose other than which it was originally collected or subsequently authorized, we would provide you with an opt-out choice to limit the use and disclosure of your personal data.

We may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including meeting national security or law enforcement requirements.

Oculus Imaging’s accountability for personal data that it receives under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, Oculus Imaging remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless Oculus Imaging proves that it is not responsible for the event giving rise to the damage.

Legal Basis
Our legal basis for collecting and processing personal data is based on the agreement we have entered into with a Trial Sponsor.

EU-US Privacy Shield and Swiss-US Privacy Shield
Oculus Imaging complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries (and Iceland, Liechtenstein, and Norway) and Switzerland transferred to the United States pursuant to Privacy Shield. Oculus Imaging has certified that it adheres to the Privacy Shield Principles with respect to such data. If there is any conflict between the policies in this privacy policy and data subject rights under the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit .

With respect to personal data received or transferred pursuant to the Privacy Shield Frameworks, Oculus Imaging is subject to the regulatory and enforcement powers of the U.S. Federal Trade Commission.

Pursuant to the Privacy Shield Frameworks, EU and Swiss individuals have the right to obtain our confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to the personal information that we hold about you. You may also may correct, amend, or delete the personal information we hold about you. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data transferred to the United States under Privacy Shield, should direct their query to  .  If requested to remove data, we will respond within a reasonable timeframe.

We will provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected or subsequently authorized. To request to limit the use and disclosure of your personal information, please submit a written request to  .  .

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Oculus Imaging’s accountability for personal data that it receives in the United States under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, Oculus Imaging remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless Oculus Imaging proves that it is not responsible for the event giving rise to the damage.

In compliance with the Privacy Shield Principles, Oculus Imaging commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union and Swiss individuals with Privacy Shield inquiries or complaints should first contact our privacy officer at  

Oculus Imaging has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/privacy-shield-complaints/ for more information and to file a complaint. This service is provided free of charge to you.

If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction.

Changes to this privacy policy 
Oculus Imaging has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
 

Oculus Imaging, LLC
602 Gay St.
Suite 201
Knoxville, TN 37902
865-293-0355
 

This document was last updated on May 2, 2022